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How do pickup orders work?

🗓️ Pickup schedule:

  • Orders placed Mon – Thur: Ready the next day.

  • Orders placed Fri – Sun: Ready on Mon.

Order placed

Pickup ready

Monday

Tuesday

Tuesday

Wednesday

Wednesday

Thursday

Thursday

Friday

Friday

Monday

Saturday

Monday

Sunday

Monday

🕒 Pickup Hours:

  • Mon – Thur: 9 am – 4 pm

  • Fri: 9 am – 12:00 pm

🚪 Holiday Pickup Schedule

Holiday

Closed

🦃 Thanksgiving

11/26 - 11/27

🎄 Christmas

12/25

🎇 New Year's

1/1

🦃 Thanksgiving Week Pickup Schedule 2026

November 22–28

Planning ahead for Thanksgiving? We want to make sure your cats and dogs have plenty of food!
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Here’s everything you need to know.

1️⃣ One-time Orders

Order by Tuesday, November 24 for pickup before Thanksgiving. Orders placed after that will be ready for pickup on Monday, November 30.
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We’ll be closed Thursday, November 26 and Friday, November 27, so there will be no pickups on those days.

🔁 Subscriptions

If your subscription is scheduled for pickup on Thursday, November 26 or Friday, November 27, please be on the lookout for an email from us to reschedule your pickup. Or email us at [email protected] with which day you’d prefer.
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If you need to adjust your subscription to make sure you have enough food for the holiday, we’re happy to help!

📍 Pickup Instructions

Pick up at 176 Ottley Dr NE, Atlanta, GA 30324. When you arrive, come to the front door and swipe up on the bell icon to ring the doorbell. Let us know you’re here, and we’ll bring your order out to you.

For subscriptions, your order will be ready for pickup on your regular day and time.

If you need to make any changes to your pickup, just let us know what works best for you—we’re happy to help.

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