Orders ship on Mondays and Tuesdays each week (except for the noted holidays). Orders placed by Monday ship that week and orders placed Tuesday or later ship the following week. If you have a special date request, please email us. You'll also receive additional tracking information via email.
🔍 Checking your transit time
You can check your transit time by entering your address at checkout. Once you do, the shipping method will show the estimated transit time.
Holiday Shipping Schedule
Holiday | Date | Shipping details |
🦃 Thanksgiving | 11/26/26 | See details below |
🎄 Christmas | 12/25/26 | Order by 12/20 to ship Christmas week |
🎇 New Year's | 1/1/27 | Order by 12/27 to ship New Year's week |
🦃 Thanksgiving Week Shipping Schedule 2026
November 22–28
Planning ahead for Thanksgiving? We want to make sure your cats and dogs have plenty of food while our holiday shipping, delivery, and pickup schedules are adjusted.
Here’s everything you need to know about placing orders for Thanksgiving week.
1️⃣ One-time Orders
1 – 2 Day Transit
Place your order by Thursday, November 19 to ship during Thanksgiving week.
This applies to orders that normally reach you within one or two business days after shipping.
3-Day Transit
Place your order by Sunday, November 15 to ship on Monday, November 16.
We can’t ship any 3-Day transit orders during Thanksgiving week (November 22 – 28) due to the holiday.
Orders placed after Monday, 11/16 will ship on Monday, 11/30
🔁 Subscriptions
1 – 2 Day Transit
Subscription orders shipping via 1 – 2 Day transit will ship as usual during Thanksgiving week.
No changes are needed unless you’d like to adjust your delivery schedule.
3-Day Transit
We will not ship 3-Day transit subscription orders during Thanksgiving week.
If you’d like your subscription to ship the week before Thanksgiving, please contact us by Wednesday, November 11. We’ll ship your order the week of November 16.
Otherwise, affected subscriptions will ship the following week, beginning Monday, November 30.